Written Notification

Process what came in

Paste the notification below — email, portal submission, broker note, eFNOL, anything written. FNOLIQ will extract what it can, flag what's missing, and guide you to what needs to happen next.

Paste the notification

Attach photos or documents (optional)

Photos, scans, PDFs, broker emails. Multiple files supported. Files are read along with the paste text to build a fuller FNOL picture.

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Details extracted — review the fields below and fill any gaps before running the sense check.

Gaps identified — request from the notifier

1 The incident ▼

Cause of loss

Date of loss

Property type

Property occupancy

Previous claims at this property?

Severity

2 Property & welfare ▼

Property habitable / operational?

Any injuries, health risks or fatalities?

Emergency works already carried out?

AA / loss of rent indicated?

Business interruption indicated?

Third party involvement?

3 Financials & documentation ▼

Estimated reserve

Quotes / invoices provided?

Photographs provided?

Contractor already appointed?

Cause confirmed or in question?

How clear is cover on this?

Don't decide cover here — flag how clean or messy it looks. The hub and routing use this signal.

Date notification received

Compare to date of loss — late notification is worth noting

4 Integrity & observations ▼

Observations from reviewing the notification

Late notification Significant gap between date of loss and date notified — no explanation given

Description doesn't fit the cause What is described doesn't align with what would typically be expected for this type of loss

Costs appear inflated Figures quoted seem significantly above what would be expected for this scope of work

Contractor already started without authorisation Works appear to have begun before the claim was notified or approved

Documentation concerns Documents provided appear altered, inconsistent or unusual

Notification is significantly incomplete Key information is missing with no explanation — more than would normally be expected at FNOL

Vulnerability indicators in the notification Language, circumstances or context suggests the customer may be vulnerable

Handler notes — anything else worth capturing

Save the finding to the claim hub. Cross-tool review happens in the hub.

Reading the notification...

FNOL Summary

AI Sense Check · Second opinion

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Ready to route this claim?

Run through Route IQ for a recommendation on how to handle it.

AI Sense Check generated by AI. Use your own judgement. FNOLIQ supports handlers — it does not make coverage or policy decisions.